Supporting Online Learners

• Reliable internet access and the ability to navigate websites, download files, and read content online using a computer or device that can be used for extended periods of time
• Access to Illinois State University’s primary learning tools, including Canvas, campus email, ULID account, and Milner Library resources.
• Ability to create, save, and submit files in standard word processing program formats (.doc, .docx, .rtf)
• A computer or laptop that is new (~5 years or less) with sufficient storage for course-required software
• A webcam and microphone either external or integrated

• Comfort using a computer or laptop
• Ability to stay focused and avoid distractions while studying online
• Strong planning and time management skills
• Comfort participating in online discussions and expressing thoughts through several types of media
• Ability to troubleshoot basic technical issues or willingness to reach out for technical assistance from the instructor, students, or the university help desk.

To guide online interactions, ISU requires both students and faculty to demonstrate appropriate netiquette, i.e. internet etiquette. This means engaging in a positive, cooperative, and respectful manner, displaying respect for the privacy and rights of others. Remind students of this policy, which includes but is not limited to the following guidelines:

• Keep questions and comments relevant to the discussion topic.
• Be courteous and treat co-learners with respect, modeling the same standards of behavior online as in face-to-face discussions.
• Be open to differing opinions and ideas. Being deliberately hostile and insulting is not appropriate under any circumstance. When responding to others, focus on the ideas, not the person.
• As the instructor, remove posts that violate netiquette guidelines and meet with students involved or affected by the interaction.

Online courses offer flexibility, but they also place responsibility for engagement on the student. Students will need to manage their time effectively and independently to be successful.

As you design your course—and as students progress through it—keep in mind how much time students should expect to dedicate to the course. Encourage students to set aside time each day to review materials and complete activities, while recognizing that they may need to work at a pace that fits their schedules.

Per Illinois State's credit hour policy, one credit hour for a 15-week course (not including final exam week) represents approximately three hours of work per week. For a typical 3-credit hour course, students should expect to engage with the course for about 9 hours per week, including synchronous sessions, studying, assignments, reading, and other course-related activities.