To be successful in the online environment, learners will need to have a basic working knowledge of and access to computers, the internet, and various software programs, as well as good communication/netiquette and time management skills. Below is a list of the most crucial of these skills and requirements.
To help guide online interactions, ISU requires both students and faculty demonstrate appropriate netiquette, i.e. internet etiquette. That is, interacting in a positive, cooperative and supportive manner, displaying respect for the privacy and rights of others. This policy is inclusive of, but not limited to the following guidelines:
Note – Instructors reserve the right to remove posts that are not collegial or fail to meet netiquette guidelines.
Effective time management is critical to the successful completion of your classes. Online courses are unique in that they allow so much flexibility and place responsibility of when to attend on students.
The key to success in managing your time while enrolled in an online course is to set aside time each day to review materials and complete activities. Below is a chart that details the number of hours you should devote each week or day, given the length of the course in which you are enrolled. The numbers listed are for a 3-credit hour class.
According to Illinois State’s Credit Hour Policy, “A credit hour shall be the unit of University academic credit representing approximately three hours of work per week by a student throughout a 15 week (fall, spring) semester (exclusive of final examination period) or its equivalent in total work for short courses...” To highlight further, below is a chart of the number of hours you should expect to devote towards the successful completion of your classes, whether they are traditional, blended or fully online.
|Hours per Week
|Hours per Day
|Hours per Day
|6 - 9
|1 - 1.5
|1.5 - 2
|12 - 18
|1.5 - 2.5
|2 - 3.5
|16 - 24
|2.5 - 3.5
|3 - 5
|24 - 36
|3.5 - 5
|5 - 7
|32 - 48
|4.5 - 7
|6 - 10
Whether attending class on-campus or online, the following learner support services are available to all students enrolled at Illinois State University.
Having computer problems? Call the Technology Support Center at 309-438-HELP! We’re here seven days a week. Our dedicated staff will be happy to assist you in whatever way we can.
Student Access and Accommodation Services provide approved accommodation services for students and guests with disabilities. Student Access obtains and maintains documentation of disability, certifies eligibility for services, determines reasonable accommodations, and develops plans for providing such accommodations. This is accomplished in a confidential manner to ensure equal opportunity for participation in all courses, programs, and activities offered by Illinois State.
Illinois State University is committed to the ongoing success of students. As such it offers programs and professional staff dedicated to assisting students in making the most of their academic experience.
Rent, buy or sell textbooks.
Milner Library is an active partner in the teaching, learning, research, and service activities of Illinois State University. Milner librarians provide research assistance and library instruction customized to meet the needs of students and faculty. Reference collections include general, as well as subject-specific, print and electronic research tools including indexes, handbooks, dictionaries, bibliographies, directories, and bibliographic and full text databases.
The Julia N. Visor Academic Center is a division of University College that provides services and programs designed to assist students in their pursuit of academic excellence at Illinois State University. These services and programs have been developed to impact student retention:
All of the Visor Center’s programs and services further University College’s goal to help students succeed, from transition to college through graduation.
You’ve got questions, we’ve got answers! Academic advisors are here to help you navigate your intended academic path while at Illinois State University. We are a great resource that can help you plan a course schedule and choose a major, and we also provide referrals to other resources and services on campus.
If you are like most people you will encounter a number of life events while at ISU that will leave you confused, anxious, angry or sad. While life situations often work themselves out, sometimes they linger and require assistance. The staff at SCS is well trained to help you with issues ranging from homesickness and relationship difficulties to concerns such as depression and anxiety. For these reasons and many, many more, you can turn to Student Counseling Services.